IMSA Certification

With the ever-changing demands of technology today, it is more important than ever that properly trained and skilled technicians are available. IMSA Certifications indicate individuals have met prerequisite qualifications and passed an examination -- from an impartial, nationally-recognized association -- to determine they are qualified to perform specific technical tasks. Certification also bestows a sense of achievement upon the certified individual since it reflects professional advancement in a chosen field, and can also provide an entry into many job assignments that otherwise would be difficult to obtain, since employers recognize certification as an indication of the individual's ability to do specific job tasks without the need for on-the-job training. 

IMSA, working closely with the IMSA Educational Foundation, began certification of individuals involved with various public safety activities in 1982. IMSA has issued over 100,000 certificates in public safety. IMSA is globally recognized as the leader in public safety certifications. (IMSA membership is not a requirement to obtain certification.)

IMSA currently offers certification in the following fields:

​​Persons seeking certification must purchase a certification manual for the appropriate program and level and pass a proctored examination. IMSA highly recommends enrollment in a moderated review program but it is not required for certification. Those participants who wish to review the material in a self-study process and challenge the examination may do so (purchase manuals online ). Moderated programs are held at various locations throughout the year, or IMSA will present a program at your location upon request (in order to keep costs low IMSA recommends a minimum class size of 20).

Work Zone Temporary Traffic Control Technician

Featuring Part 6 Temporary Traffic Control from the latest edition of the MUTCD Edition.

Problems of traffic control occur when traffic must be moved through or around road or street construction, maintenance operations, utility work and incidents on or adjacent to the roadway. 

This manual establishes principles to be observed in the design, installation, and the maintenance of traffic control devices and identifies standards where applicable. This study guide was also developed to be used as a reference. The general principles outlined in this manual are applicable to both rural and urban situations. 

This course on Work Zone Temporary Traffic Control was specifically developed by the principles and procedures which experience has shown to enhance the safety of motorists and the workers in the vicinity of work areas. 

Printed in full color on a high quality paper, this manual comes in a sturdy 3-ring binder with tabs for easy reference.

Copyright 2012

Prerequisites:
None 



Michigan Temporary Traffic Control

The MMTC certification program is designed for persons who will be assigned Traffic Regulator duties, lead workers, supervisors that will install and review traffic regulator operations and engineering staff;that will develop temporary traffic control. This program is designed to exceed the Michigan DOT requirements to be a Traffic Regulator. MTTC deals specifically with the requirements of the 2009 Manual on Uniform Traffic Control Devices, Part 6, the MMUTCD and the authority, obligation and training of Traffic Regulators. The MTTC program promotes the proper use of traffic control devices, traffic control procedures, MiOSHA requirements, safety apparel and general traffic safety. This program highlights requirements for signing, special Traffic Regulator operations, including single and intermediate Traffic Regulator, Haul Road operations and the use of police officers. 

Copyright 2011

Prerequisites: None

Traffic Signal Technician

Traffic Signal Technician Level I Certification indicates that the holder is familiar with the concepts and terminology associated with signalized traffic control devices and systems. The content is designed for the entry-level technician that has had some prior training or experience in electrical technology. Work site safety is a primary skill area, having been covered in Work Zone Temporary Traffic Control Technician and also in this coursework. Principals of operation and the primary electrical details of cabinet wiring and components have been introduced. Equipment, methods, and materials of signal system construction have been reviewed. The basics of traffic signal design, maintenance, and legal issues have been explained and discussed. This certification holder is prepared to make a contribution on any traffic signal crew, whether involved in construction, maintenance, or design preparation with proper supervision and guidance. This certification also provides the required background information that will allow the technician to learn the material taught in the four Level II certification courses.

Copyright 2011

Prerequisites:
IMSA Work Zone Temporary Traffic Control Technician Certification or equivalent as approved by the IMSA Education & Certification Manager.

Traffic Signal Bench Technician Level II

The Traffic Signal Bench Level II Certification indicates the holder has a well-rounded background in traffic signal technology from coursework and experience.  The Level II Bench certification indicates the technician has additional training on traffic signal control cabinet equipment.  This training includes the programming, application, and maintenance of controllers, conflict monitors, vehicle and pedestrian detection systems, and the communication and power wiring of the cabinet. The technician is also trained in electronic circuit operation and fault diagnosis, and the use of test equipment for diagnosis and certification of control cabinet equipment.  The certification holder is prepared to make a substantial contribution in the signal maintenance operation of either a private firm or a public agency by preparing signal cabinets for deployment and/or troubleshooting and repairing cabinet components that are brought in from the field.


Copyright 2011

Prerequisites:
IMSA Work Zone Temporary Traffic Control Technician Certification or equivalent as approved by the IMSA Education & Certification Manager.
IMSA Traffic Signal Technician Level I Certification
Two (2) years experience in the Traffic Signal Field

Traffic Signal Construction Technician Level II

The Traffic Signal Construction Level II Certification indicates the holder has a well-rounded background in traffic signal technology from course work and experience.  The Level II Construction certification indicates the technician has additional training on traffic signal control system construction, safety, materials, methods, and equipment.  Activities covered include: safe operation of construction equipment (from concrete saws to cranes), planning activities, documentation, and installation of conduits, poles, mast arms, signal heads, cabinets, and inductive loops.  Setup and testing of a new signal installation is also reviewed.  The certification holder is prepared to make a substantial contribution in the traffic signal construction group of a private firm or a public agency where new or replacement traffic signal construction is the focus.


Copyright 2011

Prerequisites:
IMSA Work Zone Temporary Traffic Control Technician Certification or equivalent as approved by the IMSA Education & Certification Manager.
IMSA Traffic Signal Technician Level I Certification
Two (2) years experience in the Traffic Signal Field

Traffic Signal Design/Engineering Technician Level II

The Traffic Signal Design/Engineering Level II Certification indicates the holder has a well-rounded background in traffic signal technology from coursework and experience.  The Level II Engineering certification indicates the technician has additional training on traffic signal control system planning, design, theory of operation, and legal/regulatory issues.  Areas of training include industry standards, liability and regulatory considerations, traffic data collection, site inspections (prior to signal design), detection design, intersection phasing and timing plans, volume density and coordination timing, equipment selection, and project management.  The certification holder is prepared to make a substantial contribution in the design of signalized intersections, whether employed by a private firm or a public agency, where new or replacement traffic signal planning and design is the focus.

Copyright 2011

Prerequisites:

IMSA Work Zone Temporary Traffic Control Technician Certification or equivalent as approved by the IMSA Education & Certification Manager.
IMSA Traffic Signal Technician Level I Certification
Two (2) years experience in the Traffic Signal Field

Traffic Signal Field Technician Level II

The Traffic Signal Field Level II Certification indicates the holder has a well-rounded background in traffic signal technology from coursework and experience.  The Level II Field certification indicates the technician has additional training on traffic signal control system troubleshooting, on-site repairs, and maintenance methods and equipment.  Areas of training include worksite safety, maintenance of traffic, traffic signal system equipment standards and operation, installation inspection, troubleshooting, equipment repair, replacement and programming, test equipment, signal phasing and timing, detection, system communications, preventive maintenance, and documentation.  The certification holder is prepared to make a substantial contribution in the maintenance and repair of signalized intersections, whether employed by a private firm or a public agency.

Copyright 2011

Prerequisites:
IMSA Work Zone Temporary Traffic Control Technician Certification or equivalent as approved by the IMSA Education & Certification Manager.
IMSA Traffic Signal Technician Level I Certification
Two (2) years experience in the Traffic Signal Field

Traffic Signal Senior Bench Technician Level III

Safety is of utmost importance. Traffic signals are life safety systems and need to be operated and maintained by only qualified personnel. Technology is changing rapidly in the traffic signal industry and it takes specialized training to be able to keep up with the technology being deployed. Many state and municipal agencies are requiring that individuals be IMSA certified to operate and maintain traffic signals. 

Successful completion of the Microprocessor in Traffic Signals is required for Traffic Signal Senior Bench Technician Level III Certification.

For the Microprocessor in Traffic Signals exam, you will need to know:
  • The History of the Microprocessor
  • Number Systems and Computer Arithmetic
  • Boolean Algebra
  • Integrated Circuits
  • Architecture of Microprocessors
  • Memory
  • Basics of Operation
  • Input and Output
  • Programming 
  • Troubleshooting

One certification supplement exam is included with the Level II exam fee. An applicant may take both certification supplement exams, but must pay one additional exam fee.
Listed below you will see the recommended study materials for the basic Traffic Signal Senior Bench Technician Level II

Traffic Signal Level III Bench Exam - Study Material Guidelines

 Topic  Source
NEMA traffic signal equipment functions and specifications for controllers, flashers, load switches & conflict. monitors. NEMA TS 1 Specifications 
Manufacturer-specific literature
Electronics basic theory & digital gates
IMSA Electronics in Traffic Signals Study Guide
Manufacturer-specific literature
Traffic signal timing, coordination theory and practices
IMSA Traffic Signal Senior Technician Level II Study Guide
170 type traffic signal controller assembly trouble shooting
Your 5 years experience



Prerequisites:
Five Years Experience as a  Traffic Signal Bench Technician 
IMSA Traffic Signal Bench Technician Level II Certification

Certification Requirements:
Pass the IMSA Traffic Signal Senior Bench Technician Level III exam
Pass the IMSA Microprocessors In Traffic Signals Technician exam

Level III Review (ppt)

Traffic Signal Senior Field Technician Level III

What does it cover?

The 100-question exam associated with the certification has been prepared to test the candidate on a wide range of topics relating to field expertise and general knowledge of the applied traffic signal technologies in the field.

The following list contains reference materials that the potential IMSA Traffic Signal Senior Field Technician Level III must be familiar with:
  •  NEMA Standards (TS1 and TS2)
  • 170/2070 Standards
  • Various Traffic Detection Methods (Acoustic, Microwave, Radar, Loops, etc.) Setup and Configuration Manuals
  • Video Detection Manufacturers Setup Manuals
  • Lightening Protection Devices
  • FHWA and ITE Vehicle Detection Manuals
  • Data Communications Methods (Copper, Fiber Optic, Wireless, etc.)
  • U.S. M.U.T.C.D. – 2009 Version
  • Signal Head Types (Incandescent, L.E.D., Programmable, etc.) specifications and installation methods
  • IMSA Wire and Cable Specifications
  • ITE – Traffic Engineering Manual current edition
  • ITE – Traffic Control Devices Handbook current edition
  • Traffic Signal Preemption Devices – Various Manufacturers Operation and Setup Manuals
  • Understanding of Basic Electronics and Electrical
  • National Electrical Code and/or Canadian Electrical Code

Prerequisites:
Five Years Experience in Traffic Signal Field
IMSA Traffic Signal Field Technician Level II Certification
Certification Requirements:
Pass the IMSA Traffic Signal Level III Field exam

Level III Review (ppt)


Electronics in Traffic Signal Technician

The Electronics in Traffic Signal Technician study guide covers the following basic principles:
  • DC Electrical Fundamentals
  • Voltage, current, circuits, source resistance, power, capacitance and inductance
  • AC Circuit principles
  • Frequency, capacitors, reactance, and simple filters
  • Inductance, impedance, resonance and transformers
  • Semiconductor electronics
  • Semiconductor devices
  • Semiconductor circuits
  • Glossary of terms
Copyright 2004

Prerequisites:
None

Microprocessors in Traffic Signals Technician


The Microprocessor in Traffic Signals Technician Study Guide covers the following basic subjects:
  • History of the microprocessor
  • Number systems and computer arithmetic
  • Review of Boolean algebra
  • Review of integrated circuits
  • Architecture of microprocessors
  • Memory
  • Basics of operation
  • Input and output
  • Programming
  • Troubleshooting
Successful completion of this program is required for IMSA Traffic Signal Senior Bench Technician Level III Certification.

Copyright 2002

Prerequisites:
None

Traffic Signal Inspector

The IMSA Traffic Signal Inspector Certification Program is designed to ensure public safety by helping individuals to understand fundamental concepts associated with the inspection for construction of traffic signal installations.  Traffic Signals are a key element in our transportation system and the proper operation of these signals is of paramount importance in maintaining reasonable levels of mobility.  Knowledgeable traffic signal inspection is required to ensure that proper/specified construction practices are followed during signal installation resulting in signals that operate as intended. Knowledgeable inspection is also a key element in limiting the liability exposure of governmental agencies associated with malfunctioning traffic signals. 

Traffic Signal Inspector Certification is recommended for all individuals involved in the inspection of traffic signal construction.  It is also a valuable course for contractor personnel, since it provides an inspector’s viewpoint of traffic signal construction. 

Topics covered in the Traffic Signal Inspector Certification Course Manual include:
  • Introduction to Traffic Signal Inspector
  • Inspection of Underground Facilities
  • Inspection of Traffic Signal Supports
  • Inspection of Overhead Equipment
  • Inspection of the Vehicular and Pedestrian Detection Systems
  • Inspection of the Controller Assembly
  • Safety Requirements
  • Final Acceptance and Turn-On

Copyright 2014

Prerequisites:

IMSA Work Zone Traffic Control Safety Certification OR equivalent as approved by the IMSA Education & Certification Manager

Traffic Signal Inspector (Florida Edition)

The IMSA Traffic Signal Inspector Certification Program is designed to ensure public safety by helping individuals to understand fundamental concepts associated with the inspection for construction of traffic signal installations.  Traffic Signals are a key element in our transportation system and the proper operation of these signals is of paramount importance in maintaining reasonable levels of mobility.  Knowledgeable traffic signal inspection is required to ensure that proper/specified construction practices are followed during signal installation resulting in signals that operate as intended. Knowledgeable inspection is also a key element in limiting the liability exposure of governmental agencies associated with malfunctioning traffic signals. 

Traffic Signal Inspector Certification is recommended for all individuals involved in the inspection of traffic signal construction.  It is also a valuable course for contractor personnel, since it provides an inspector’s viewpoint of traffic signal construction. 

Topics covered in the Traffic Signal Inspector Certification Course Manual include:

Introduction to Traffic Signal Inspector
Inspection of Underground Facilities
Inspection of Traffic Signal Supports
Inspection of Overhead Equipment
Inspection of the Vehicular and Pedestrian Detection Systems
Inspection of the Controller Assembly
Safety Requirements
Final Acceptance and Turn-On

Copyright 2014

Prerequisites:
IMSA Work Zone Traffic Control Safety Certification OR equivalent as approved by the IMSA Education & Certification Manager.

 


Traffic Signal Inspector for Advanced Technologies

The IMSA Traffic Signal Inspector Advanced Technologies Certification Program builds on knowledge and skills developed in the Traffic Signal Inspector Level I program, and prepares the traffic signal inspector for more challenging and advanced assignments. Material covered in this program includes test equipment, control components, power systems, foundations, intersection wiring, detection systems, Intelligent Transportation System (ITS) devices, and communications.
 
To successfully complete this program and exam inspectors taking this Advanced Inspection Course should have fundamental knowledge and understanding of:
 
  • The Manual on Uniform Traffic Control Devices (MUTCD) or the Manual on Uniform Traffic Control Devices Canada (MUTCDC)
  • Traffic signal phasing and timing of traffic signals
  • Basic electrical theory and wiring practices
  • Foundations, poles, and supports
  • Testing equipment and procedures
  • Communications methods
  • Traffic Signal Operations
  • ITS Devices
  • Network Equipment
  • Standard Practices
  • Materials
  • Processes of the electrical trade
  • Design
  • Installation
  • Safety procedures (OSHA) 

This program is intended for individuals responsible for the inspection of advanced traffic control and Intelligent Transportation Systems and seek an advanced level of professional certification.
 
Copyright 2016

Prerequisites:
IMSA Work Zone Traffic Control Safety Certification OR equivalent as approved by the IMSA Education & Certification Manager
Traffic Signal Inspector


Signs & Pavement Markings Technician Level I

This certification program provides an introduction to the latest technology, materials, and rules and regulations that are used for the installation and maintenance of signs and pavement markings on today’s roadways. Accepted industry standards and practices are covered in detail such as the Manual On Uniform Traffic Control Devices (MUTCD) and how to use it, the various types of signs and pavement markings, and their application and how they interact with one another. Additional subject matter includes tort and risk liability, work zone safety, school zones, bike lanes, equipment maintenance, asset management, visibility and retroreflectivity, and environmental safety. An exam is included at the conclusion of the program which upon passing certification is issued.

Copyright 2016

This program is intended for those responsible for the installation and maintenance of signs and/or pavement markings on our roadways.

Prerequisites:
Work Zone Temporary Traffic Control Technician Certification or equivalent as approved by the IMSA Education & Certification Manager.
One year of field traffic operations experience.

Signs Technician Level II

The Signs Technician Level II is an advanced certification program that is designed to build upon the fundamental of the Signs & Markings Level I program. The Level II program covers an advanced level of knowledge and skill sets required specifically for sign design, installation, and maintenance. In this program the sign technician will expand their understanding of the criteria for the application of signs in accordance with the MUTCD and other references. Topics covered are when and where these traffic control devices are installed, how to properly manufacture, install and maintain them. Additional subject matter includes sign requirements for freeways and expressways, speed zones, non-traditional toll managed lanes, guide signs, general and special warning signs, street name signs, route markers and routes signs, and design and location consideration’s. The program also emphasizes the role of and increased responsibility that comes with Level II Signs Technician certification.

This program is intended for those responsible for the installation and maintenance of signs on our roadways and seek an advanced level of professional certification.

Copyright 2016

Prerequisites:
Work Zone Temporary Traffic Control Technician Certification or equivalent as approved by the IMSA Education & Certification Manager.
Signs and Pavement Markings Technician Level I
Two years of field traffic operations experience.

Pavement Markings Technician Level II

The Pavement Markings Technician Level II is an advanced certification program that is designed to build upon the fundamental of the Signs & Markings Level I program. The Level II program covers an advanced level of knowledge and skill sets required for specifically for pavement marking design, installation, and maintenance. This Level II program will allow the Pavement Markings Technician to garner greater insight and an advanced understanding of pavement marking materials, installation, and maintenance. It will also expand their knowledge of the criteria for the application of pavement markings in accordance with the MUTCD and other references. Topics covered are when and where these traffic control devices are installed, how to properly install and maintain them, material safety, pavement marking visibility, retroreflectivity, freeway and expressway markings, and colors, patterns and widths application standards. An in depth overview of all of the various marking materials and the technology behind them is also provided. The program also emphasizes the role of and increased responsibility that comes with Level II Pavement Markings Technician certification.

This program is intended for those responsible for the installation and maintenance of pavement markings on our roadways and seek an advanced level of professional certification.

Copyright 2016

Prerequisites:

Work Zone Temporary Traffic Control Technician Certification or equivalent as approved by the IMSA Education & Certification Manager, 
Signs and Pavement Markings Technician Level I
Two years of field traffic operations experience

Signs Technician Level III and Pavement Technician Level III 

Currently under development.

Roadway Lighting Technician Level I

The Roadway Lighting Technician Level I Certification review program for qualified personnel is designed to cover the fundamental knowledge and skill sets required for individuals working on Roadway Lighting. The review material will address electrical safety and codes, basic electricity, laws, jurisdictional requirements and basic construction and maintenance.

Additional material covered in the program consists of:
  • Safety and Qualifications
  • Energy Efficiency
  • Lamp and Luminaire Components
  • Electrical Service, Poles and High Mast Components
  • Basic Lighting Design Fundamentals
  • Lighting Applications
  • Maintenance of Systems
  • Reference Documents
  • Testing, Investigation and Troubleshooting
This program is intended for those responsible for the installation and maintenance of roadway lighting who seek professional certification.
 
Copyright 2012
 
Prerequisites:
IMSA Work Zone Traffic Control Safety Certification or equivalent as approved by the IMSA Education & Certification Manager.

Roadway Lighting Technician Level II

The Roadway Lighting Technician Level II review is an advanced certification program that is designed to build upon the fundamentals of the Roadway Lighting Level I program. The Level II program covers an advanced level of knowledge and skill sets required specifically for roadway lighting design, installation, management and maintenance.

The review material covered in this program is:
  • Roadway Lighting Design
  • Electrical Requirements
  • Structural and Construction Requirements
  • Roadway Lighting Inspection
  • Inspection of Underground Facilities
  • Inspection of Poles
  • Inspection of Overhead Equipment
  • Roadway Lighting Control Systems
  • Lighting Design Calculations
  • Maintenance and Management
  • Reference Documents

 
This program is intended for those responsible for the design, installation, management and maintenance of roadway lighting who seek an advanced level of professional certification.
 
Copyright 2015

Prerequisites:

Work Zone Temporary Traffic Control Technician Certification or equivalent as approved by the IMSA Education & Certification Manager.
Roadway Lighting Technician Level I
Two years of roadway lighting field experience.

Transportation Center System Specialist Level I

This certification program is designed for transportation professionals whose role encompasses control and operation of a road network in a Transportation Management Center (TMC). The program provides an understanding of key concepts and the technology used for devices, equipment, and software that a TMC may utilize in daily operations. It includes material on data collection, manual and automatic incident detection, telecommunications, sub-systems, video, operations and control, network topology and security, wired and wireless physical plant, computer aided dispatching and analysis/reporting.

Copyright 2016

This certification program is intended for practitioners that install, maintain equipment used in and/or directly or indirectly operate transportation management centers

Prerequisite:
None

Transportation Center System Specialist Level II

The Transportation Center System Specialist (TCSS) Level II certification program continues and expands on the knowledge and skill sets gained in the Level I program with an advanced review of the concepts, technology and operational techniques. for devices, equipment, and software that a TMC may utilize in daily operations. This program emphasizes material on data collection, vehicle detection, data integrity and integration, Center-To-Center protocols, TMC consoles, video and closed circuit television technologies, stand by power systems, software sub-systems, dynamic message signs, field device operations and system administration and troubleshooting.

Copyright 2016

This certification program is intended for individuals that have achieved the Transportation Center System Specialist Level I certification whose role and responsibilities may require a higher level of knowledge and be more supervisory.

Prerequisite:
Transportation Center System Specialist Level I.

Educational Methodology

This manual was designed to assist IMSA moderators with their course presentations. You will review:
  • The Adult Learner
  • Lesson Plans
  • The Effective Instructor
  • The Classroom Environment
  • Media
  • Educational Activities
  • Participant Evaluation

Copyright April 2014

Prerequisites: 
None

Interior Fire Alarm Technician Level I

The Associate Interior Fire Alarm Technician Level I program consists of a series of four courses, each followed by a short, multiple choice quiz (Unit Examination). Each course is designed to assist you in furthering your personal and professional growth, as well as contributing to your organizational needs and that of your community. 

Through the Associate Interior Fire Alarm Technician Level I courses, you will review the basics that are really required in your job for that personal and professional growth you desire. Through this program, you will be better prepared to lower the risks of accidents and injuries, further the development of professionalism in the industry, promote the need for Public Safety, and be better prepared to face the next level in the IMSA Fire Alarm Certification Program. 

The study guide includes sections on:

  • Fire Detection Systems Design
  • Understanding Blueprints and Specifications
  • Fire Alarm Wiring and Methods
  • Testing Techniques
Copyright 2017

Prerequisites: 
One year of relevant work experience

Interior Fire Alarm Technician Level II

The Interior Fire Alarm Technician Level II study guide consists of a series of four sections, each followed by a short multiple choice quiz (unit examination). The study guide provides space for random note taking with enlarged margins and space at the top and bottom of each page. 

The study guide includes sections on:

  • Fire Detection Systems Design II
  • Understanding Computers and Computer Aided Design
  • Sprinkler/Standpipe Design and Connections
  • The Americans with Disabilities Act and Understanding Notification Appliances
Study Guide: 244 pages  
Copyright 2017

Prerequisites:
IMSA Interior Fire Alarm Technician Level I Certification
Two years of relevant work experience

Municipal Fire Alarm Technician Level I

This course will review the basics of municipal fire alarm systems. 

The procedures of specific state and local agencies may vary from those presented in this program.  It is highly recommended that each participant become familiar with the practices of their own agency that has jurisdiction in your area.

This program reviews the fundamentals of :

  • Fire alarm wiring
  • Wiring practices and line construction
  • Understanding fire alarm circuit wiring and fire alarm boxes
  • The volt ohmmeter and its use
  • Work-area safety, liability and flagging

Copyright 2001

Prerequisites: 
None

Municipal Fire Alarm Technician Level II

This course is designed to help further your growth in the fire alarm profession and enhance your ability to contribute to your organizational and community needs.

The procedures of specific state and local agencies may vary from those presented in this program.  It is highly recommended that each participant become familiar with the practices of their own applicable agency that has jurisdiction in your area.

This program reviews the fundamentals of :

  • Fire alarm auxiliary reporting systems
  • Fire alarm cabling
  • Municipal (100 mA) fire alarm systems

Copyright 2001

Prerequisites:
IMSA Municipal Fire Alarm Technician Level I Certification 
Two (2) Years Experience within the Fire Alarm Field

Fire Alarm Brochure Download
(Adobe PDF File)

Public Safety Telecommunicator Level I

The Public Safety Telecommunicator is a critical member of the team in any Emergency Service Organization. As members of a team, the Emergency Telecommunicator and Field Response units work together to provide a service.

The Telecommunicator forms a vital link between members of the public seeking assistance and the Emergency Service that provides such assistance. For the citizen in distress, contacting the Telecommunicator is the first step in resolving an emergency situation. The action or lack of action and the attitude of the Telecommunicator often determine the perception a citizen has of an entire department. A high standard of performance is expected. Such high standards are attained as a result of pride, dedication, training and a sense of commitment. 

The Public Safety Telecommunicator Level I guide contains material designed to help train Telecommunicators and call takers for fire, rescue, emergency medical, law enforcement, public safety answering points and other public safety operations. 

Contents:
  • Basic Principles of Communication
  • Roles and Responsibilities of Public Safety Telecommunicators
  • Emergency Telephone Systems
  • Dispatch Center Organization, Equipment and Operations
  • Call Processing Guides
Copyright 2010

Prerequisites:
None


Fiber Optic Technician

Fiber Optic Technician for ITS, Traffic, Fire Alarm, and Communication Systems is primarily aimed at installers who need the basic knowledge, skills and abilities to install fiber optic outside plant networks properly. Others who may be interested in the course include network owners, IT personnel, facilities managers, network designers, estimators or other technicians involved in the design or installation of fiber networks. Prerequisites: 

Prerequisites:
Attendees will be expected to complete an IMSA online self-study fiber optic course and get a certificate of completion to bring to class (you will get the link when you register). Some experience working in the field of fiber optics and communications networks is recommended.

Would you like to request a new program or suggest modifications to an existing program?
Download and submit this form to cert@imsasafety.org: