Public Safety Dispatcher Level II

Level II Public Safety Dispatcher study guide covers the following information:

• The Public Safety Dispatcher
• Stress
• Public Safety Communication Center
• 9-1-1 Systems
• Computer Aided Dispatch
• Communications Console
• Telephone Techniques
• Response Determination
• Radio Procedures
• Status
• Hazardous Materials
• Radio Communications
• Propagation
• Two-Way Equipment and Systems
• 800 MHz Trunking Systems
• Fundamentals of Reporting Systems