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August 1, 2026 08:00:00

Staff and Contacts

International Office

International Municipal Signal Association
597 Haverty Court, Suite 100 – Rockledge, FL 32955
Phone: (321) 392-0500
Fax: (321) 471-5778 *Changed 12/16/2024

Membership

Questions – [email protected]g, 321-392-0500

*Please note that changes to company accounts can only be made by the company administrator and invoices will only be available on the company profile when logged in as them. Company administrators now have the ability to update rosters, as well. For more information, see our membership FAQs.


Certification

New Certifications (hybrid/online/in person) – Donna Montes, [email protected], 321-349-3568
Course Information | Payments | Moderators – Donna Montes, [email protected], 321-349-3568
Certification Renewal Specialist – Emily Boudreaux, [email protected], 321-349-3555


Career Center

Inquiries – [email protected], 518-721-2993


Journal

Advertising and Article submissions – Maureen Taylor, [email protected], 321-349-3563


Forum and Expo

Exhibitors | Sponsorships – [email protected], 352-333-3345
Certification | Technical Sessions – [email protected], 321-392-0500
General questions – [email protected], 321-392-0500


Volunteer Services/Section Relations

Shaunna Richardson, [email protected], 321-349-3575


Marketing

Ivey Rose Smith, [email protected], 321-349-3562


Public Relations

Media Inquiries – Heidi Cramb, [email protected], 321-349-3600


Website

Technical Issues/Errors on IMSASafety.org Only – Caitlin Walden, [email protected], 321-349-3564
Issues with Programs/Exams/Certificates – Donna Montes, [email protected], 321-349-3568
Issues with a Section’s Website – Please contact the section
Account Lockout /Not Receiving Login Reset Emails – 321-392-0500

NameTitleEmailWork Phone
Emily BoudreauxCertification Renewal Specialist[email protected](321) 349-3555
Nikki CarluccioCertification Specialist[email protected](321) 349-3574
Heidi M. CrambExecutive Director[email protected](321) 349-3600
Ann Marie HughesDirector of Finance and Operations[email protected](321) 349-3566
Jessica LayerMember Experience Coordinator[email protected](321) 349-3569
Judy MeehanAdministrative and Events Specialist[email protected](321) 392-0500
Donna MontesAggregate Certification Coordinator[email protected](321) 349-3568
Sydney PhillipsStaff Accountant[email protected](321) 392-0500
Tim RasmussenDirector of Education and Certification[email protected](321) 349-3567
Shaunna RichardsonManager of Membership and Volunteer Engagement[email protected](321) 392-0500
Ivey Rose SmithDirector of Membership and Marketing[email protected](321) 349-3562
Maureen TaylorManaging Editor, IMSA Journal[email protected](321) 349-3563
Caitlin O'Donnell WaldenMarketing Coordinator[email protected](321) 349-3564